System Administrator

Hello! At ESTECO we are always seeking talented and motivated people who want to work with us. We are looking for a System Administrator to look after day-to-day IT operations in our Pune office.

You will be the local IT reference point for colleagues in India. You will handle first-level support on your own and work closely with our HQ IT team on the systems that are managed centrally.

This role suits someone with solid hands-on experience who wants to grow in an international environment. You'll follow established procedures, take ownership of your tasks and suggest improvements where you see them.

Location: Pune, India (on-site)

Experience: 2–3 years

Employment type: Full-time

What you will do

End-user support and assets 👨🏻‍💻

• Handle first-level support tickets on your own, from diagnosis to resolution.

• Configure and set up laptops, workstations and peripherals (hardware and software).

• Troubleshoot hardware issues and manage repairs with vendors.

• Keep the IT asset inventory accurate and up to date.

  
  

Systems and infrastructure 🖥️

• Create and provision virtual machines, and troubleshoot VM issues.

• Manage user onboarding and offboarding, including account and access setup, together with the HQ IT team.

• Carry out patching and OS updates for clients and VMs, following central guidelines.

• Manage and renew CAD/CAE software licenses on the India servers.

• Support backup and recovery activities with the HQ team.

• Manage local network configuration and connectivity, and work with the HQ team on network changes.

  
  

Vendors and procurement 📝

• Act as the local contact for hardware, software and internet service providers.

• Coordinate with vendors to resolve issues and escalate when needed.

• Manage AMC (Annual Maintenance Contracts) for hardware and software.

• Support hardware and software procurement in line with company processes.

Ways of working 📌

• Track activities and progress in our ticketing system (Jira).

• Write clear, concise documentation for the procedures you follow.

• Communicate proactively with users and with the HQ team, for example by notifying users before planned maintenance and escalating critical issues promptly.

• Follow IT security and data protection policies when handling systems and sensitive information.

Must have ✔️

• 2–3 years of experience in a system administration or IT support role.

• Strong skills in configuring and troubleshooting Windows client devices.

• Working knowledge of Active Directory: user accounts, groups and permissions.

• Basic Linux administration skills.

• Hands-on experience with virtualization platforms (e.g., Proxmox, VMware, Hyper-V).

• Good understanding of networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN and Wi-Fi.

• Experience with hardware troubleshooting and asset management.

• Experience working with vendors and service providers.

• Good written and spoken English, since you'll work daily with colleagues in Italy.

Nice to have 🔧

• Exposure to backup solutions, ideally Veeam / Proxmox Backup Server.

• Experience managing engineering software licenses (e.g., FlexLM / FlexNet license servers for CAD/CAE tools).

• Experience with ticketing tools such as Jira.

• A relevant certification (e.g., CompTIA, Microsoft, CCNA, VMware).

Who you are 👨🏻‍💻

• Reliable and organised. You complete tasks accurately and on time.

• Calm under pressure, patient and empathetic with users who need help.

• Open to feedback and eager to learn from more experienced colleagues.

• Proactive: you ask questions, share what you learn and suggest small improvements.

• You understand that IT supports the business, and you prioritise with that in mind.

Perks and benefits 💸🏠⏰

• Flexible working-hours

• Remote working

• Travel opportunities: you will have the possibility to join our worldwide colleagues

• International experience

• Continuous growth and learning: you will constantly have access to internal soft skills and technical skills training, and also external events and industry conferences

• Friendly work environment

• Internal and external training

• Insurance

• Competitive salary

About ESTECO🏢 🚀

ESTECO is an independent software provider that connects optimization, simulation, and business processes to enable smarter design of products and services. For nearly 30 years, the company has been pushing the boundaries of digital engineering to make complexity invisible and innovation effortless. Fueled by scientific research — its vendor-neutral, reliable technology serves over 400 organizations across automotive, aerospace, and manufacturing globally. Everyday, industry leaders like Ford, GE Aerospace, Toyota, and Whirlpool rely on ESTECO software to make data-driven decisions and achieve transformative results.

Take a look at our customers' success stories: https://engineering.esteco.com/ !

Read our privacy policy here: https://www.esteco.com/legal