Solution Engineer

About ESTECO

ESTECO was founded in 1999 and is a pioneer in numerical optimization solutions, specialized in research and development of multidisciplinary design optimization software technology.

Advanced simulation has become a standard resource for product development in today’s business world. With the continuous demand for cost savings and shorter time to market, only the most sophisticated tools allow companies to stay competitive. In an increasingly complex design process, it is essential for engineers and R&D teams to adopt a multidisciplinary design approach, incorporating large numbers of variables, objectives, and iterations to obtain a full understanding of the overall design space and system performance.

ESTECO aims to decrease the tedium in engineering analysis and increase creativity by developing cutting-edge software that allows for simulation process integration, collaboration, optimization, machine learning and advanced data analysis.

Summary / Job description

ESTECO North America is seeking a highly skilled and customer-oriented Solution Engineer to support our enterprise digital engineering software platform. The ideal candidate will act as a trusted technical advisor for our customers, helping them integrate, optimize, and troubleshoot our cloud-based solution as well as on-premise web applications deployed on customer sites. 

This is a customer-facing role, requiring strong communication skills and hands-on experience with cloud infrastructure and services, familiarity with Java-based applications (including frameworks such as Quarkus), and enterprise database systems like MariaDB, SQL Server, and Oracle.

Key Responsibilities:

• Serve as the technical point of contact for enterprise customers pre and post-sale, ensuring successful onboarding, configuration, and adoption of our software platform VOLTA.

• Guide customers through complex integrations, performance tuning, security configurations, and system customizations based on their cloud infrastructure and on-premise environments, particularly Java-based deployments and relational databases.

• Troubleshoot and resolve technical issues across microservices, APIs, cloud resources and Java based applications.

• Collaborate with internal product and engineering teams to escalate and track customer issues and feature requests.
  Deliver product walkthroughs, solution architecture consultations, and documentation tailored to customer use cases.

• Assist in creating and maintaining support playbooks, solution guides, and architecture diagrams.

• Stay updated on AWS services, certifications, and trends relevant to enterprise software delivery

• A working knowledge of Microsoft Azure & GCP services and environment fundamentals is also preferred

Required Qualifications 🔧:

• Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent experience).

• AWS Certified (Solutions Architect Associate or Professional preferred)

• Basic familiarity with Microsoft Azure, GCP cloud concepts and services is a plus.

• 2-4 years in a customer-facing technical role in enterprise software 

• Experience with microservices architecture, RESTful APIs, and containerized deployments (Docker, Kubernetes)

• Proficient in AWS services such as EC2, ECS/EKS, RDS, Lambda, CloudWatch, IAM, and networking/VPC configurations

• Skilled in designing and managing persistent storage for Kubernetes workloads using cloud-native block and file storage solutions (e.g., EBS, EFS, CSI drivers), enabling scalable, high-throughput data pipelines in distributed microservice architectures.  

• Solid scripting or coding skills in Python, Bash, Terraform/Cloud Formation or similar technologies for automation and troubleshooting

• Experience with Java application debugging and performance analysis is highly desirable

• Excellent communication, presentation, and interpersonal skills

Perks and benefits ⛱️💼⚕️ :

• Medical, dental, vision and LTD Insurances

• Flex/Dependent Care Savings Accounts

• 401k

• Competitive salary

• Flexible working-hours

• Paid time off

• International experience

• Friendly work environment

• Internal and external training