Service and Support Engineer

  • Engineering and Support
  • Trieste, Italy

Service and Support Engineer

Job description

ESTECO SpA is looking for a Service and Support Engineer for its headquarters in Trieste (Italy).

About the Job

You will work in the Service and Support Team and be involved in customer/channel partner support, writing documentation, testing and performing tasks related to engineering services and projects dealing with ESTECO products.

In this position, you will:

  • exploit your knowledge to give technical support to customers and channel partners
  • work on services in several CAE disciplines
  • help development teams by testing product-specific features
  • assist your team on tasks related to European Projects
  • collaborate in the production of documentation such as use cases and product demos
  • travel for short and long periods for in-loco support assignments to customers or channel partners
  • interact with local and international colleagues in our Italian, USA and Indian offices
  • contribute to the design and implementation of our applications

What we offer

  • permanent contract (with annual extra month's salary)
  • competitive salary
  • travel opportunities
  • internal and external training
  • free lunch

Requirements

The ideal candidate will have:

  • MSc, BSc, Laurea or university degree in Mechanical or Industrial Engineering (MS)
  • Proficiency in engineering software including CAD, FEM, CFD and other CAE tools
  • Good knowledge of Windows and Linux OS and programming languages (e.g. C, VisualBasic, JavaScript or others)
  • Fluent spoken and written English and Italian
  • Willingness to frequently travel for short/long periods
  • Good teamwork skills (communication, openness) both for internal and external interactions
  • Good reporting skills and ability to produce effective and clear documentation
  • Ability and willingness to work on different multidisciplinary projects
  • Proven ability in achieving assigned project goals
  • Proactive attitude and willingness to learn

The following skills are appreciated:

  • Background in design optimization, especially experience with modeFRONTIER
  • Experience in statistical analysis and engineering numerical methods
  • Knowledge of advanced web applications